Fed

I don’t even know where to start because I am beyond frustrated. I took out a policy with All Life Insurance 5 years ago (policy number: DM ***0). In all that time, I have NEVER missed a single payment. But this company has done nothing but give me the runaround.

I went for my medicals like I was supposed to—FOUR years ago—and since then, nothing. Every time I ask for the status of my policy, I’m pushed from pillar to post. It’s exhausting. Some of your own call centre people have admitted that this seems intentional, like you’re deliberately delaying me. I’ve even written on your Facebook wall and got absolutely no response.

Six months ago, I spoke to Ridwann Dunheep, who promised me that everything would move faster. Guess what? Nothing has changed. You’re all just dragging your feet, wasting my time, and hoping I’ll give up. But I won’t.

I hate how I’ve been treated by this company. I feel ******, **** to, and taken advantage of. After 5 years of paying, this is the respect I get? I’m not letting go of my money like that, and I refuse to let this go.

Do something NOW. Fix this mess, or give me my money back. Enough is enough.