Day light *******

15 years ago i took cover with alllife and premiums were increasing each and every year and my first policy had a surrender value should i cancel my policy and also if there is no claims. Last year mid year they have increased my preiums and Someone from Manager promised that they will issue a new policy which will never increase every year. Yet this year again my premiums went up dramatically which leads me to stop the payment and cancel the mandate with my bank and also call the and request the cancellation. Someone from the cancellation depatment called me snd say they will cancel my policy and send me the cancellation documents but till todate no cancellation documents. When they change policies they did not let me know about cancellation on surrender value and Surrender value was there on the first policy and now it is three months no one has contacted me. What i wanted is some of my premiums back from the inception of the first policy because now i was promised something else and i wanted the surrender value amount calculated and send it back to me.

For 15 years i was paying for nothing because all i was promised was a lie. We await your reply as soon as possible.