JvdM
Jannette van der Merwe

1 reviews | Active since Jan 2014

21 Aug 2023, 11:02

Customer service

They advertise everywhere but I am still waiting for acceptance for a few weeks now, even after the blood tests were done. Do I take my business somewhere else then!

0
Replies (5)
AllLife
AllLife's reply21 Aug 2023, 11:08
Official
 Good morning  Jannette,
We are concerned by your experience and feedback. We have escalated your complaint to our Complaints Team for further investigation. A member from our team will be in touch to provide you with feedback and assist.  Please keep your cell phone nearby so that you don’t miss our call, also, keep an eye out for an email from us.  Kind regards, 
 AllLife 
 
JvdM
Jannette van der Merwe's update21 Aug 2023, 12:36
Reviewer Update
Thank you for your prompt response Carina. Appreciated.
AllLife
AllLife's reply21 Aug 2023, 14:06
Official
Hi Jannette,
Thanks for the update, we really appreciate your feedback. We will most definitely pass it Carina and the team.  Kind regards, 
 AllLife 
AllLife
AllLife's reply21 Aug 2023, 14:14
Official
 Hi  Jannette ,
Thanks so much for the update. We really appreciate your feedback. We will most definitely pass it on to Carina and her team.  Kind regards, 
 AllLife 
AllLife
AllLife's reply23 Aug 2023, 12:27
Official
 Hi  Jannette,
We really appreciate your positive feedback. We will most definitely pass it on to our team.  Kind regards, 
 AllLife