GR
Gillian R

1 reviews | Active since Sept 2020

09 Oct 2025, 19:51

Confirmation Message *Business Name:* AllLife *Rating:* 1 out of 5 *Review:* I was initially assisted by Thembani Mabasa

Confirmation Message *Business Name:* AllLife *Rating:* 1 out of 5 *Review:* I was initially assisted by Thembani Mabasa. He was on point however he has turned out to be a great disappointment, he no longer responds to my emails or queries about payment which I was supposedly to receive within 5 working days, three weeks later no action. Once they earn commission on positive feedback in initial contact they are no longer interested. Sad really; Gillian Roffe ***

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Replies (1)
AllLife
AllLife's reply10 Oct 2025, 07:58
Official
Dear Gillian,

Thank you for your feedback. We’re truly sorry for the delay in processing your refund. Your concern has been escalated for immediate resolution, and we’ll ensure prompt follow-up with our Finance department.

Best regards,
Rebecca Moloi
Head of Customer Service