MZ
Mxolisi Z

1 reviews | Active since Jul 2025

03 Jul 2025, 09:35

************ Conduct.

I had enquired about taking a life cover policy for my mother since I have an existing policy with the company. I decided to put the application on hold and notified Allife/Old Mutual about my decision that I will no longer continue with the additional cover. However they keep on debiting for my account *****ulently. Whilst I have not given them the authority to debit my ***

I want my money back and would like to cancel both policies as I stated when I spoke with Thembani Mabasa.

0
Replies (1)
AllLife
AllLife's reply03 Jul 2025, 10:24
Official
Dear Mxolisi,

Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience caused. We will look into this matter promptly and provide you with feedback.

Best regards,
Rebecca Moloi
Head of Customer Service