SM
Surprise M

1 reviews | Active since Feb 2017

09 Apr 2018, 13:10

Claim not paying

Hi I recently claimed about a year ago, sent all needed documents and yet I haven’t received a call or the money from you people. Why do you want people to join your policies yet you can’t payout when ever they claim , my sister really needed the money to got to school but because of your lying company that promise people the world is failing people like as why? I’m so not happy with your service .

Name. : Lerato Mo***eng ID no : ********** 345089 Policy no : ********** 84 Contact no : ********** 962 Other. No : ********** 016

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Replies (2)
AllLife
AllLife's reply09 Apr 2018, 16:00
Official

Hi Surprise

Thank you so much for your review.

Kindly send us the details of the policy to ***. We will escalate to the relevant department and they will be in touch.

Kind Regards

AllLife

AllLife
AllLife's reply23 Apr 2018, 08:40
Official

Hi Surprise.

We have attempted to get a hold of you regarding the above mentioned matter. Please note that you do not have a policy with AllLife but with 1Life. We have checked with them and they conformed that a claim was lodged with them. Kindly give them a call to follow up on the status of the claim.

Kind Regards

AllLife