T
Tshifhiwa
1 reviews | Active since Sept 2025
07 Oct 2025, 11:04
Cancelling a policy
I have been trying to cancel my life policy for 3 weeks now with no assistance. They just keep saying a consultant will call me back. They even debited for the same policy i have been trying to cancel, they never call back. This is so frustrating.
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AllLife's replyOfficial
07 Oct 2025, 11:26Dear Tshifhiwa,
Thank you for sharing your experience. We sincerely apologize for the delay in processing your cancellation and the inconvenience caused. We will promptly look into this matter and provide you with feedback as soon as possible.
Best regards,
Rebecca Moloi
Head of Customer Service
Thank you for sharing your experience. We sincerely apologize for the delay in processing your cancellation and the inconvenience caused. We will promptly look into this matter and provide you with feedback as soon as possible.
Best regards,
Rebecca Moloi
Head of Customer Service
AllLife's reply07 Oct 2025, 11:26
Official
Dear Tshifhiwa,
Thank you for sharing your experience. We sincerely apologize for the delay in processing your cancellation and the inconvenience caused. We will promptly look into this matter and provide you with feedback as soon as possible.
Best regards,
Rebecca Moloi
Head of Customer Service
Thank you for sharing your experience. We sincerely apologize for the delay in processing your cancellation and the inconvenience caused. We will promptly look into this matter and provide you with feedback as soon as possible.
Best regards,
Rebecca Moloi
Head of Customer Service