NZ
Nobuhle Z

1 reviews | Active since Sept 2015

08 Sept 2015, 13:08

Cancelled Policy

I cancelled my policy with All Life few days after receiving my paperwork because I lost my job. Three months later they are still deducting the premium from my account. I have phoned, sent numerous emails to their customer care to get this issue resolved, with no response from their side.

0
Replies (1)
AllLife
AllLife's reply09 Sept 2015, 08:06
Official
Hello Zondi00001,

Good day

Please urgently respond to myself on:
***

with your:
# Policy number
# Client name
# Contact number

At this point in time we have noted the complaint on the register but are unable to investigate/resolve as a result of the lack of client info.
Thank you
Edwin