MM
Mrs M

1 reviews | Active since Jun 2024

21 Jun 2024, 20:15

Call received regarding Dr's assessment

Palesa was friendly on the phone and she clearly explained everything;step by step. She was audible on the phone and did not shy away from seeking advice/clarity from her Supervisor instead of giving wrong information. She provided excellent customer service.

0
Replies (1)
AllLife
AllLife's reply24 Jun 2024, 09:52
Official
Dear Mrs. M,

Thank you for your wonderful feedback. We are delighted to hear that Palesa provided clear, step-by-step  explanations.

Your appreciation of her excellent customer service is truly valued.

Best regards,
Zaheera Hoosen
Head of Customer Service