BAD SERVICE, GIVING ****MER TENDENCIES

Item: AllLife
Rating: 1
Author: Noko M

All life is a ****mer. I took out a life policy for my mom, when I was taking it out they gave proper service. Months later, my mom's medical tests are not done, no one has ever bothered to call her. Whenever you call their call center you are told to text their WhatsApp number which has automated responses. I can't even reverse the debits or block them because I approved the DebiCheck.

Helpful (0)

Replies (2)

AllLife's replyOfficial

10 Jan 2024, 15:35

Dear Noko,
Thank you for sharing your experience. We shall investigate and provide you with the feedback and way forward soonest.
Best regards,
Carina Scott-Parkin
Head of Customer Service

AllLife's reply10 Jan 2024, 15:35

Official

Dear Noko,
Thank you for sharing your experience. We shall investigate and provide you with the feedback and way forward soonest.
Best regards,
Carina Scott-Parkin
Head of Customer Service

AllLife's replyOfficial

11 Jan 2024, 11:31

Hi and thank you for the information, i shall forward this to the Underwriters to urgently try and reach her on the above numbers - else if she can call this number ***and ask for Brenda Gaoagwe in Underwriting who is the lady working on this policy.

Best regards,
Carina Scott-Parkin
Head of Customer Service

AllLife's reply11 Jan 2024, 11:31

Official