SF
Shaun F
1 reviews | Active since May 2023
10 May 2023, 12:56
Bad Service Delivery
I am struggling to get assistance from Alllife to complete my J262 form for the Master of the court. I called and sent several messages. I have spoken to a Customer Care Specialist, but to no avail. This service is bad and I am thinking about cancelling my policy to go to a reliable provider.
Helpful (0)
Replies (4)0
Replies (4)
AllLife's replyOfficial
10 May 2023, 13:38Hi Shaun,
We are concerned by your experience and feedback. We have escalated your complaint to our Complaints Team for further investigation. A member from our team will be in touch to provide you with feedback and assist.
Please keep your cell phone nearby so that you don’t miss our call, also, keep an eye out for an email from us.
Kind regards,
AllLife
AllLife's reply10 May 2023, 13:38
Official
Hi Shaun,
We are concerned by your experience and feedback. We have escalated your complaint to our Complaints Team for further investigation. A member from our team will be in touch to provide you with feedback and assist.
Please keep your cell phone nearby so that you don’t miss our call, also, keep an eye out for an email from us.
Kind regards,
AllLife
AllLife's replyOfficial
10 May 2023, 15:09Hi Shaun,
We have sent your request to Emsme. She will be in touch.
Kind regards,
AllLife
AllLife's reply10 May 2023, 15:09
Official
Hi Shaun,
We have sent your request to Emsme. She will be in touch.
Kind regards,
AllLife
SF
Shaun F's updateReviewer Update
10 May 2023, 15:18Dear Emsme. Thank you for your assistance. I am currently getting the assistance that I needed.
SF
Shaun F's update10 May 2023, 15:18
Reviewer Update
Dear Emsme. Thank you for your assistance. I am currently getting the assistance that I needed.
AllLife's replyOfficial
10 May 2023, 15:22Hi Shaun,
Thanks for the feedback, much appreciated.
Kind regards,
AllLife.
AllLife's reply10 May 2023, 15:22
Official
Hi Shaun,
Thanks for the feedback, much appreciated.
Kind regards,
AllLife.