MM
Mpho M
1 reviews | Active since Nov 2020
24 Jun 2024, 23:39
Bad service
I called on the 7th to cancel my policy due to financial difficulties. The rep assured me that the D/O will not go through this month. Now they your company has deducted the money. Meaning that the rep did not do as promised. I would like a refund because now I cannot afford to pay my debts.
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AllLife's replyOfficial
25 Jun 2024, 08:18Dear Mpho,
Thank you for bringing this to our attention. We apologize for the inconvenience caused. Your concerns are important to us, and we will look into this issue promptly and provide feedback.
Best regards,
Rebecca Moloi
Head of Customer Service
Thank you for bringing this to our attention. We apologize for the inconvenience caused. Your concerns are important to us, and we will look into this issue promptly and provide feedback.
Best regards,
Rebecca Moloi
Head of Customer Service
AllLife's reply25 Jun 2024, 08:18
Official
Dear Mpho,
Thank you for bringing this to our attention. We apologize for the inconvenience caused. Your concerns are important to us, and we will look into this issue promptly and provide feedback.
Best regards,
Rebecca Moloi
Head of Customer Service
Thank you for bringing this to our attention. We apologize for the inconvenience caused. Your concerns are important to us, and we will look into this issue promptly and provide feedback.
Best regards,
Rebecca Moloi
Head of Customer Service