NM
Ntombi M

1 reviews | Active since May 2025

08 May 2025, 12:28

Avoid AllLife there is no cooling-off period

Avoid AllLife insurance life cover! I signed up in March and cancelled in April 2025 within the cooling-off period. However, they continued debiting my account despite my request to stop. Ive tried contacting the representative that assisted me initially Ms F K****, but she's unresponsive. Frustrating experience!

0
Replies (1)
AllLife
AllLife's reply08 May 2025, 13:38
Official
Dear Ntombi,

We sincerely apologize for the frustration and inconvenience you’ve experienced. Your cancellation request is being escalated for immediate attention, and our team will ensure prompt feedback.

Best regards,
Rebecca Moloi
Head of Customer Service