RF
Robert F
1 reviews | Active since Nov 2021
15 Aug 2022, 13:43
AllLife life insurance is misleading
They call my wife. She tells them she and I already have life cover and offers a quote, extracts personal information for a life cover and then says they can't give her life cover because she already has life cover! Absurd and disgraceful! They now have all our personal info needed for a quote - what will they do with that info?
Helpful (0)
Replies (2)0
Replies (2)
AllLife's replyOfficial
15 Aug 2022, 13:53Hi Robert,
Thanks for bringing this to our attention. We are concerned about this and have escalated your complaint to our Customer Care Team for further investigation. A member from our team will be in touch to provide you with feedback.
Please keep your cell phone nearby so that you don’t miss our call, also, keep an eye out for an email from us.
Kind regards,
AllLife
AllLife's reply15 Aug 2022, 13:53
Official
Hi Robert,
Thanks for bringing this to our attention. We are concerned about this and have escalated your complaint to our Customer Care Team for further investigation. A member from our team will be in touch to provide you with feedback.
Please keep your cell phone nearby so that you don’t miss our call, also, keep an eye out for an email from us.
Kind regards,
AllLife
AllLife's replyOfficial
16 Aug 2022, 14:44Hi Robert,
Our team is struggling to reach. To investigate and track the call, we need your wife's cell phone number, and possibly her ID number to assist us to track the conversations. Could you kindly assist us with this information?
Our team is struggling to reach. To investigate and track the call, we need your wife's cell phone number, and possibly her ID number to assist us to track the conversations. Could you kindly assist us with this information?
We value confidentiality, and need to work within the guidelines of POPI legislation, we look forward to resolving the concerns with your wife.
Kind regards,
AllLife
AllLife's reply16 Aug 2022, 14:44
Official
Hi Robert,
Our team is struggling to reach. To investigate and track the call, we need your wife's cell phone number, and possibly her ID number to assist us to track the conversations. Could you kindly assist us with this information?
Our team is struggling to reach. To investigate and track the call, we need your wife's cell phone number, and possibly her ID number to assist us to track the conversations. Could you kindly assist us with this information?
We value confidentiality, and need to work within the guidelines of POPI legislation, we look forward to resolving the concerns with your wife.
Kind regards,
AllLife