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1 reviews | Active since Jul 2022
31 Oct 2024, 10:09
Alllife life cover
They don't deserve a star. What a DISAPPOINTMENT after three months we took the life cover they changed life cover amount to less than half of the original cover. If we cancel they refuse to return the three months premiums as this was never discussed when the cover was taken. Pushing us to make a decision over a phone call. Reason for all of this 'they can not over cover us'. This happened after running up and down for medical tests.
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AllLife's replyOfficial
31 Oct 2024, 10:41Dear Mrs. Nxumalo,
Thank you for sharing your experience with us. We understand your concerns and apologize for the inconvenience and frustration you've experienced. We will look into this and provide feedback promptly.
Thank you for sharing your experience with us. We understand your concerns and apologize for the inconvenience and frustration you've experienced. We will look into this and provide feedback promptly.
Best regards,
Rebecca Moloi
Head of Customer Service
Rebecca Moloi
Head of Customer Service
AllLife's reply31 Oct 2024, 10:41
Official
Dear Mrs. Nxumalo,
Thank you for sharing your experience with us. We understand your concerns and apologize for the inconvenience and frustration you've experienced. We will look into this and provide feedback promptly.
Thank you for sharing your experience with us. We understand your concerns and apologize for the inconvenience and frustration you've experienced. We will look into this and provide feedback promptly.
Best regards,
Rebecca Moloi
Head of Customer Service
Rebecca Moloi
Head of Customer Service