MN
Mamodiehi N

1 reviews | Active since Feb 2023

17 Mar 2023, 14:54

Alllife debited unapproved policy

A consultant from AllLife called me regarding a life cover, I was interested to take the policy but I informed him that I will confirm with them when I am financially ready to pay the policy, he insisted that I give him my banking details still and he will only process the policy when I am ready, that was in December, to my surprise this month (March) money was debited in my account. I called the company but was taken from pillar to post when I demand that I be refunded.

Alllife consultants are ******

0
Replies (1)
AllLife
AllLife's reply17 Mar 2023, 15:15
Official
 Hi  Mamodiehi ,

We are concerned by your experience and feedback. We have escalated your complaint to our Complaints Team for further investigation. A member from our team will be in touch to provide you with feedback.  Please keep your cell phone nearby so that you don’t miss our call, also, keep an eye out for an email from us.  Kind regards, 
 AllLife