NZ
Nombuso Z

1 reviews | Active since Jan 2021

08 Feb 2025, 19:40

ALLLIFE ADVERTISES ON TV THAT, THEIR POLICIES THEY ACCEPT PEOPLE WITH ALL MEDICAL CONDITIONS AND THERE ARE NO MEDICAL EXAMINATIONS

ALLLIFE ADVERTISES ON TV THAT, THEIR POLICIES THEY ACCEPT PEOPLE WITH ALL MEDICAL CONDITIONS AND THERE ARE NO MEDICAL EXAMINATIONS. THIS IS NOT TRUE. I WAS ASKED TO GO FOR A MEDICAL ASSESSMENT AFTER WHICH, I WAS OFFERED AN ALTERNATIVE INFERIOR POLICY AND NOT THE POLICY I WANTED. AND NEXT, THE PREMIUMS l HAD PAID I NEVER GOT REFUND WHEN I WAS OFFERED A POLICY I DIDN'T WANT. I WAS OFFERED A POLICY WHICH I HAD TO PAY FOR FOR YRS BEFORE IT PAYS OUT SHOULD I PASS ON. I FOUND THE ALLLIFE TV AD, FALSE MARKETING AND *********

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Replies (1)
AllLife
AllLife's reply10 Feb 2025, 08:47
Official
Dear Nombuso,

Thank you for your feedback. We sincerely regret any misunderstanding regarding our policy offerings. Your concerns are important to us, and we will review this matter to improve our communication and service.

Best regards,
Rebecca Moloi
Head of Customer Service