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Janeline Noble-Hite
1 reviews | Active since Jan 2019
08 Apr 2026, 03:04
All Life stole money from my account without concent!
My policy lapsed at all life in Jan 2026 after I was retrenched. All Life sent me message to say it's lapsed so that means I no more have vovev with them. Last night they took R307 out of my account AlllifeOM STL***3
If you don't refund that money today I will take this to the ombudsman and social media! Please don't bombard me with calls refund the R307 that you took fast I don't want any excuses. Don't tell me my policy has lapsed and I have no more cover then you ***** from me again sorry it doesn't work like that. your staff can't speak they ***** from people!
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Replies (2)
AllLife's replyOfficial
08 Apr 2026, 08:23Dear Janeline,
We sincerely apologise for the inconvenience and understand your concern. We are urgently investigating the deduction and will ensure a prompt resolution.
Best regards,
Zaheera Hoosen
Head of Customer Service
Zaheera Hoosen
Head of Customer Service
AllLife's reply08 Apr 2026, 08:23
Official
Dear Janeline,
We sincerely apologise for the inconvenience and understand your concern. We are urgently investigating the deduction and will ensure a prompt resolution.
Best regards,
Zaheera Hoosen
Head of Customer Service
Zaheera Hoosen
Head of Customer Service
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Janeline Noble-Hite's updateReviewer Update
08 Apr 2026, 09:44the money you took was not mine I need this to be resolved ASAP
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Janeline Noble-Hite's update08 Apr 2026, 09:44
Reviewer Update
the money you took was not mine I need this to be resolved ASAP