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molefentuli M

1 reviews | Active since Apr 2017

30 Jul 2024, 16:29

All life company is full of ******,not to be trusted

I have had the worst experience with All Life and I would encourage you never to take out any Life Cover or policy with them. They are a bunch of ****** who *****ed me out of my money.

I went to All Life for Life Cover as I kept seeing their adverts saying no under writing exams,little did I know that they are ****s. So I took out Life Cover after asking all these questions they told me that I need to give them my banking details and they then loaded a D/O and that was that.

They then called me and told that I need to do those underwriting tests which I was okay with. I went they did those test and they then kept quiet this was in June after they had debited.

They then proceeded to debit again in July and after debating they called me and told me I need to go do the tests again. I then refused because I did those tests the first time why should I go again.

I then opted to cancel the Life Cover which they were happy to do however they told me they can't reverse my money which they debited twice. I am so appalled on how I was treated by them and now I can't get my money back as I don't have a policy with them.

I would caution anyone who wants to take out something with them to think twice before doing that. I will be telling everyone I know about their service and how they are now *****ing my money.

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Replies (1)
AllLife
AllLife's reply31 Jul 2024, 08:05
Official
Dear Molefe N,

We sincerely regret your experience and assure you we are dedicated to resolving your concerns promptly. Please expect an email from us to address your issue.

Best regards,
Rebecca Moloi
Head of Customer Service