AL***4 Inbox *** Jun 22, 2021, 11:27 AM Good day. Please contact us urgently regarding the underwriting of your life insurance policy. Kind regards, ***/ ***. Regards Regards, Levene A Nontlantla Tshabalala <no

i write this review with great sadness concerning the experience i had with Alllife i had app**** for life cover and a funeral cover with Alllife ,then i was very excited when i started to join with them but not knowing that im throwing myself to the wolves which is full of ****.

At first they called me to check up on me and that was done last year in June the 22nd as they wanted information from me as we processed everything over the phone as i app**** for my life cover and funeral cover. they demanded information from me about my health and they said everything was recorded via the phone. Then they sent me an email from Lavene and is she said to me whatever i want will be sent to me so as my contract with them as i told them that the missing information was my mom's as i had not given them her id,and that was last year in June.

They kept quiet and i have not heard from them till i had called them as i had to claim for my moms passing in Mar the 18 2022.yet they still debit on my account every month.

Worst day of my life as when i claimed i was told my policy i have not covered my mom on funeral cover but instead on an accidental cover i was shocked as i know very well that there is no way i can cover my mom on accidental cover yet she does not travel out of gauteng and we dont even have a car and worst i do not have any policy with any other insurance but yet i have not covered her on a funeral cover.

Im so sockrd that Alllife when i claimed they even requested that i chould sent proof to them from my Bank statement that they do debit and that has made me ask myself that if my policy was not being deducted monthlly isn't that they were going to call me and make me to be alert that my policy was about to lapse.

But as i have seen reviews from social media people are complaining about Alllife and that i do agree with them that Alllife is a **** 100% and im so dissapointed and i was very embarrassed in front of the family that i could not even contribute on anything for my mom's funeral as im the only daughter we i had to burry my mom through community contribution.

IM VERY DISAPPOINTED WITH ALLLIFE AND I WOULD NEVER RECOMMEND IT TO ANYONE.

I NEED AN EXPLANATION AND SO AS MY CONTRACT AND THAT VIOCE RECORDING ON THE 1ST DAY I WAS OFFERED THIS POLICY.