PM
Pumeza M
1 reviews | Active since Jul 2021
07 Nov 2024, 09:07
****!!!
Good day,
I'm very disappointed in the service I've received at AllLife. I spoke to a consultant called Cindy, she was very helpful in assisting me and my mother in opening a life policy and it happened that my mother had changed her mind and decided she wants a funeral policy instead. I then got in contact with Cindy to require her to CANCEL the Life Policy so we can open a funeral policy.
Well, she promised to call me shortly on the 16th of October. I've done several follow ups with nothing but empty promises until this day AllLife hasn't canceled!!
AllLife has disappointed me and I wouldn't recommend them to anyone.
Helpful (0)
Replies (2)0
Replies (2)
AllLife's replyOfficial
07 Nov 2024, 13:05Dear Pumeza,
Thank you for bringing this to our attention. We sincerely apologize for the frustration you've experienced and inconvenience caused. We will look into this and provide feedback promptly.
Best regards,
Rebecca Moloi
Head of Customer Service
Thank you for bringing this to our attention. We sincerely apologize for the frustration you've experienced and inconvenience caused. We will look into this and provide feedback promptly.
Best regards,
Rebecca Moloi
Head of Customer Service
AllLife's reply07 Nov 2024, 13:05
Official
Dear Pumeza,
Thank you for bringing this to our attention. We sincerely apologize for the frustration you've experienced and inconvenience caused. We will look into this and provide feedback promptly.
Best regards,
Rebecca Moloi
Head of Customer Service
Thank you for bringing this to our attention. We sincerely apologize for the frustration you've experienced and inconvenience caused. We will look into this and provide feedback promptly.
Best regards,
Rebecca Moloi
Head of Customer Service
PM
Pumeza M's updateReviewer Update
13 Nov 2024, 09:34While we have received your call, we are still waiting for the proof you promised to send us via email to confirm the cancelation.
PM
Pumeza M's update13 Nov 2024, 09:34
Reviewer Update
While we have received your call, we are still waiting for the proof you promised to send us via email to confirm the cancelation.