AP
Arno P

1 reviews | Active since Aug 2020

12 Jul 2024, 13:19

*****/**** /

Stay away. Worst service ever. Taking my money

Wish there was a half Star rating. And a warning indicator.

No medical assistant came and saw me. I was not covered in anything.

The last communication was that you guys will send me a medical team to do evaluation and never heard of anybody.

No body came for 2 months and thats why i cancelled my membership after the first month!!!!!!

No response on my cancellation Via email.

And then they deducted once again the second time after i cancelled my subscription.

Takes 2 weeks for anyone to respond.

Taking money but no medical evaluation done .

Stay away people. Stay away.

Very very Bad. And i will share this with a lot of companies and personal.

0
Replies (1)
AllLife
AllLife's reply12 Jul 2024, 13:47
Official
Dear Arno,

Thank you for bringing this to our attention. An investigation will be conducted promptly and feedback provided as soon as possible to ensure a resolution. We apologize for any inconvenience caused.

Best regards,
Rebecca Moloi
Head of Customer Service