you can not get hold...

Hi Hein

Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced in trying to get hold of us.

This is not the level of service we strive to provide. We understand your frustration and take this matter seriously. I will arrange for one of our consultants to contact you directly to assist and ensure your query is addressed as soon as possible.

Thank you for your patience, and we appreciate you bringing this to our attention

Kind regards
Keneilwe Mahlangu