DM
Debbie M
1 reviews | Active since Jun 2022
04 Dec 2025, 10:06
Very Bad Service
Review for Al**** Home
I purchased a Double Wash Trough from Al**** Home on the 28th of November and paid an additional delivery fee. To date, I have still not received my order. I have sent numerous emails and tried calling the store multiple times to follow up, but I have received no response at all.
After reading other reviews from unhappy customers, it appears that this is a recurring issue with the business. I would like to warn potential customers—especially those planning to shop online—not to do so. If you are close to the physical store, it is far safer to go there in person rather than order online.
I am extremely disappointed and unhappy with the service I have received.
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Replies (1)
Allied Home's replyOfficial
09 Dec 2025, 15:10Good day,
We sincerely apologize for the unacceptable experience you’ve had with us.
Please note that your order has now been prioritised, and our team is resolving the delay as a matter of urgency. We acknowledge that our communication fell short, and we are already addressing this internally to prevent it from happening again.
Thank you for bringing this to our attention, and once again, we are truly sorry for the inconvenience caused.
Al**** Home Support Team
We sincerely apologize for the unacceptable experience you’ve had with us.
Please note that your order has now been prioritised, and our team is resolving the delay as a matter of urgency. We acknowledge that our communication fell short, and we are already addressing this internally to prevent it from happening again.
Thank you for bringing this to our attention, and once again, we are truly sorry for the inconvenience caused.
Al**** Home Support Team
Allied Home's reply09 Dec 2025, 15:10
Official
Good day,
We sincerely apologize for the unacceptable experience you’ve had with us.
Please note that your order has now been prioritised, and our team is resolving the delay as a matter of urgency. We acknowledge that our communication fell short, and we are already addressing this internally to prevent it from happening again.
Thank you for bringing this to our attention, and once again, we are truly sorry for the inconvenience caused.
Al**** Home Support Team
We sincerely apologize for the unacceptable experience you’ve had with us.
Please note that your order has now been prioritised, and our team is resolving the delay as a matter of urgency. We acknowledge that our communication fell short, and we are already addressing this internally to prevent it from happening again.
Thank you for bringing this to our attention, and once again, we are truly sorry for the inconvenience caused.
Al**** Home Support Team