The store has got very little regard for a customer, if at all.

Based on my experience, I would say you should buy from this store only if you have the energy to chase them arround for your order.

I bought an alumunium door from this store. Their delivery policy promises 5 to 10 working days delivery period. I waited more than 10 working days and after several inquiries, my door was finally delivered. Upon delivery I realized that the door swings to the right hand side yet I specifically asked for one that swings to the left hand side in my order message.

I then notified the store and I was told that an echange will be arranged within a week. A week passed and I called the store again after realizing that they were not responding to my message on their WhatsApp line despite being online numerous times. And may I point out that you can wait until the following day for a response on their WhatsApp line if you're lucky. Yes, on an instant messaging platform. Sometimes they don't bother responding at all.

It took me almost two hours to finally get hold of someone after the my calls going unanswered. The person that I spoke to on the phone told me that they have a problem with their delivery truck and they have not been making deliveries for the past three days. This is after waiting another week to have my door exchanged to the right one. When I asked when the delivery truck issue be resolved, she told me that she didn't know.

So, as it is, I'm sitting with a problem whose resolution I don't know when it will be reached. It's important to read reviews about any establishment before making a purchase to avaoid unnecessary headaches.