VS
Vaughn S
1 reviews | Active since Mar 2022
07 Aug 2025, 07:18
Poor service and failure to supply
I made payment online for over R6000.00 only to be sent an email stating they cannot supply the item, and it would take two weeks. I have since followed up via email on several occasions with zero response, the telephone line just rings with no answer. They have 0 customer service, absolutely appalling!!! DO NOT BUY FROM THESE PEOPLE!!
Helpful (0)
Replies (1)0
Replies (1)
Allied Home's replyOfficial
13 Aug 2025, 14:23 Hello Vaughn, We sincerely apologise for the poor service you experienced and the frustration caused by the delay and lack of communication. This is not the level of service we aim to provide. I believe our team has contacted you today to resolve this matter and ensure your refund was handled promptly. Please also feel free to call me directly on *** so I can assist you immediately. Once again, we apologise for the inconvenience caused. Kind regards,
Faheem
Faheem
Allied Home's reply13 Aug 2025, 14:23
Official
Hello Vaughn, We sincerely apologise for the poor service you experienced and the frustration caused by the delay and lack of communication. This is not the level of service we aim to provide. I believe our team has contacted you today to resolve this matter and ensure your refund was handled promptly. Please also feel free to call me directly on *** so I can assist you immediately. Once again, we apologise for the inconvenience caused. Kind regards,
Faheem
Faheem