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Palesa M

1 reviews | Active since Jan 2016

31 Oct 2025, 07:27

POOR ALUMINUM WINDOW QUALITY

I am writing to bring to your attention concerns regarding the quality of the aluminium windows supp**** by Al**** Home. Upon inspection/installation, we noticed several issues, including [briefly mention key issues — e.g., poor finishing, misalignment, loose handles, air leaks, or corrosion].

These defects are affecting both the appearance and functionality of the windows, which is quite disappointing given our expectations of quality and durability.

Kindly advise on the next steps to resolve this matter. We would appreciate it if your technical team could assess the issue and provide a suitable solution or replacement where necessary.

Please let us know a convenient time for your team to inspect the windows or if you require any additional information from our side.

Thank you for your attention to this matter. We look forward to your prompt response and resolution.

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Replies (1)
Allied Home
Allied Home's reply27 Nov 2025, 08:53
Official
 Hi Palesa, Thank you for reaching out and for bringing this matter to our attention. We would like to assure you that we are currently investigating the concerns you’ve raised regarding the aluminium windows. Our team is reviewing all the details to ensure we fully understand the issue and can provide the appropriate solution. We will be in contact with you as soon as we have all the necessary information on our side. Thank you for your patience and understanding while we work to resolve this.