Pathetic Service

Please please do not order anything from Al**** Home, especially the shop based in Clayville Shopping Centre. They have absolutely no knowledge of the products they sell and even go as far as questioning the integrity of customers who complain. We bought a Shower Wall from these guys and it was delivered incomplete and the Manager tries to tell us that the delivery was complete. No idea of their own product and how it works. We were asked to take a picture and send it to them and after seeing this we were told that the white Polystyrene we placed the glass on to protect it was the wall channel that was missing. Now we were told that this was the missing piece never mind that the shower wall we ordered was black and all components are to be black. Just very convenient of Al**** Home to tell us to install something white on a Black Shower Wall, what AUDACITY. The after realising their mistake all we get is apologies. The Manager is so protected and cannot be spoken to. Albeit that he more than anyone else should know and be able to see how the products he is responsible for selling works. They don't call you back. So no CUSTOMER SERVICE and or after sales Service at all. Will never recommend Al**** Home to anyone. I am currently busy finding out who owns Al**** Home to further make my unhappiness known to someone who may be more accountable.