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Paballo M
1 reviews | Active since Dec 2025
10 Dec 2025, 20:14
Bad Service
purchased kitchen door online on 1st of December 2025 i received a confirmation of my order to date, tried to track the order online with the link provided and status say processing till to date i have being calling, sending WhatsApp and email with no response.I have no clarity on whether I'm receiving it or getting a refund. I very much disappointed as a first time buyer Al**** home customer service
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Allied Home's replyOfficial
11 Dec 2025, 14:17Hi Paballo,
We sincerely apologize for the poor communication and frustration you’ve experienced, especially as a first-time customer.
Your order is being delivered within our 5–10 working day delivery period, and we can confirm that your order was shipped out this morning. You are scheduled to receive your delivery today.
We’re also reviewing our response times on calls, WhatsApp and email so that future customers – and yourself – receive faster, clearer updates.
Thank you for your patience, and we again apologise for the inconvenience caused.
Al**** Home Team
We sincerely apologize for the poor communication and frustration you’ve experienced, especially as a first-time customer.
Your order is being delivered within our 5–10 working day delivery period, and we can confirm that your order was shipped out this morning. You are scheduled to receive your delivery today.
We’re also reviewing our response times on calls, WhatsApp and email so that future customers – and yourself – receive faster, clearer updates.
Thank you for your patience, and we again apologise for the inconvenience caused.
Al**** Home Team
Allied Home's reply11 Dec 2025, 14:17
Official
Hi Paballo,
We sincerely apologize for the poor communication and frustration you’ve experienced, especially as a first-time customer.
Your order is being delivered within our 5–10 working day delivery period, and we can confirm that your order was shipped out this morning. You are scheduled to receive your delivery today.
We’re also reviewing our response times on calls, WhatsApp and email so that future customers – and yourself – receive faster, clearer updates.
Thank you for your patience, and we again apologise for the inconvenience caused.
Al**** Home Team
We sincerely apologize for the poor communication and frustration you’ve experienced, especially as a first-time customer.
Your order is being delivered within our 5–10 working day delivery period, and we can confirm that your order was shipped out this morning. You are scheduled to receive your delivery today.
We’re also reviewing our response times on calls, WhatsApp and email so that future customers – and yourself – receive faster, clearer updates.
Thank you for your patience, and we again apologise for the inconvenience caused.
Al**** Home Team