HM
Hettie M
1 reviews | Active since Mar 2017
15 Apr 2024, 15:27
Al**** Home Unprofessional Service
I found the service of Al**** Home to be very unprofessional. Our delivery was rescheduled 3 times. It seems that the staff cannot follow client instructions. It is my meaning that the company take full payments and not deliver professional service.
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Replies (1)
Allied Home's replyOfficial
06 Dec 2024, 11:20 Dear Hettie,
Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced with the repeated rescheduling of your delivery. This is certainly not the level of service we aim to provide at Al**** Home, and I understand how frustrating this must have been.
We take customer satisfaction very seriously, and I regret that we fell short of your expectations. I have reviewed your case to understand where things went wrong and am working to ensure that such issues do not occur again. We are committed to providing timely and professional service, and your feedback helps us improve.
If you have any outstanding concerns or if there’s anything we can do to make this right, please feel free to reach out to us directly.
Kind regards,
Faheem
Al**** Home
Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced with the repeated rescheduling of your delivery. This is certainly not the level of service we aim to provide at Al**** Home, and I understand how frustrating this must have been.
We take customer satisfaction very seriously, and I regret that we fell short of your expectations. I have reviewed your case to understand where things went wrong and am working to ensure that such issues do not occur again. We are committed to providing timely and professional service, and your feedback helps us improve.
If you have any outstanding concerns or if there’s anything we can do to make this right, please feel free to reach out to us directly.
Kind regards,
Faheem
Al**** Home
Allied Home's reply06 Dec 2024, 11:20
Official
Dear Hettie,
Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced with the repeated rescheduling of your delivery. This is certainly not the level of service we aim to provide at Al**** Home, and I understand how frustrating this must have been.
We take customer satisfaction very seriously, and I regret that we fell short of your expectations. I have reviewed your case to understand where things went wrong and am working to ensure that such issues do not occur again. We are committed to providing timely and professional service, and your feedback helps us improve.
If you have any outstanding concerns or if there’s anything we can do to make this right, please feel free to reach out to us directly.
Kind regards,
Faheem
Al**** Home
Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced with the repeated rescheduling of your delivery. This is certainly not the level of service we aim to provide at Al**** Home, and I understand how frustrating this must have been.
We take customer satisfaction very seriously, and I regret that we fell short of your expectations. I have reviewed your case to understand where things went wrong and am working to ensure that such issues do not occur again. We are committed to providing timely and professional service, and your feedback helps us improve.
If you have any outstanding concerns or if there’s anything we can do to make this right, please feel free to reach out to us directly.
Kind regards,
Faheem
Al**** Home