AL
Anna L

1 reviews | Active since Aug 2025

11 Nov 2025, 09:45

Asanda was very very helpful and communicated progress to me daily, once stock was checked

Asanda was very very helpful and communicated progress to me daily, once stock was checked. She truly made up for the lack of communication from shortly after my order was placed online. Very difficult to get thru to somebody helpful on the phone. But once I got Asanda on the line, I got the much needed information and assistance. Really a pleasure dealing with her.

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Replies (1)
Allied Builders
Allied Builders's reply11 Nov 2025, 15:30
Official
Thank you so much for taking the time to share your experience. We truly appreciate your honest feedback.

We sincerely apologise for the communication challenges you faced initially — that is certainly not the standard we strive for. We are, however, extremely proud to hear that Asanda provided you with exceptional support and kept you informed every step of the way. She is a valued member of our team, and we’ll be sure to recognise her for her dedication and service excellence.

Thank you for your patience, understanding, and kind words. We look forward to serving you again and ensuring a smoother experience from start to finish.

Warm regards,
The Al**** Team