rR
retha R

1 reviews | Active since Jul 2017

09 Sept 2022, 08:44

USELESS, DON'T WASTE YOUR MONEY.

We took out travel insurance for our trip to the Maldives. They were supposed to cover us for lost luggage. We lost one piece of luggage. When we needed to replace, they wanted an invoice for when we purchased it. Who on earth keeps invoices of all their belongings? PATHETIC to say the least!!! DO NOT FALL FOR THIS INSURANCE COMPANY!!!! What a ****!!!

0
Replies (1)
Allianz
Allianz's reply13 Sept 2022, 13:58
Official
Dear Sir/Madam.  We're so sorry to hear that your  claims experience with our Company has not met your expectations.  Customer satisfaction is our top priority and  we therefore appreciate your feedback.  We will continue to improve on our claims processes/procedures and hope that you will consider using our services in the near future.