BAD SERVICES

I HAVE NEVER BEEN DEALING WITH A COMPANY LIKE THIS ALLIANCE PLEASE CAN I GET A PAID UP LETTER YOU SERVICE IS BEYOND PATHETIC IT IS ****... PLEASE PLEASE CAN YOU SEND ME THE PAID UP LETTER AND PAY MY MONEY BACK THAT YOU OWE. IF I DON T RECEIVE FEEDBACK I WILL BE GOING TO THE NCR AND THE OMBUDSMAN.