WORST SERVICE EVER

We received the worst service from Allen Joss Mazda ever.

My wife's car was booked for a service on 12 June 2020. When we arrived, the consultant was still having coffee and left me and my wife in the cold to wait for him to finish his coffee. Once he checked the car, he referred us to the first floor (which is their show room) where we had to be screened for Covid-19 symptoms. There were 4 persons in the entire sales room (which is huge). It was me and my wife, one of their workers and the lady who was responsible for the screening.

The lady did not greet, asked if we were together and on confirmation, she chased my wife out as if she was the biggest ******** on earth. The lady said "that it was against regulations that we were together" and went on to say that only one of us is allowed inside the showroom.

I explained that we are not breaking any regulations, that I am fami**** with the regulations and that we are not exeeding the maximum number of people to be allowed inside the showroom. She insisted that she will not attend to us while both of us was still in the showroom. I even explained that I am employed in a Govetnment sector where I daily work with the regulations and that I should know what it says.

She treated my wife worse than one woul treat a dog.

We left the show room, took our car keys and left.

What the lady don't realise was that were goning to have the car serviced and the trade it on a new one.

Not only did they loose business of servicing our car, the lost a deal on selling a new car. That lady cost the Company a whole lot of money today.

Never will I ever do business with Allen Joss Motors again.