WARRENTY CLAIM STILL OUTSTANDING

I HAVE A MAZDA 2 WHICH CLUTCH BROKE IN DECEMBER.MAZDA SOUTH AFRICA DON'T HAVE ANY AVAILABLE AND FOR WHICH I HAD TO BUY AN AFTER MARKET ONE.THE CAR WAS BOUGHT AT THEIR GARAGE IN AUGUST AND DID ONLY AROUND 10000 KM WITH IT BEFORE IT BROKE.I SUPP**** THEM WITH THE OLD PARTS AND INVOICES OF WHAT IT COST AND WAS INFORMED MY CLAIM WAS APPROVED AND WILL GET FEEDBACK 5TH OF MARCH.NO FEEDBACK AND STILL NO PAYMENT.ALL CORRESPONDENSE WAS MADE VIA EMAIL BUT YET TO NO AVAIL. I AM TIRED OF THIS REALLY BAD SERVICE I AM RECEIVING WHILE ON MAZDA SIDE THERE NEW MAZDA 2 IS SUCH A GOOD CAR.