VERY BAD SERVICE

I TOOK MY CAR FOR SERVICE AT ALEN JOS WONDERBOOM THIS MORNING ,GEORGE TOLD ME I SHULD EXPECT THE DRIVER FROM 14:30 ON MY WAY BACK WITH THEIR DRIVER I TOLD MY DRIVER THAT THAT NOW THAT THE CAR WILL BE SERVICED ILL HAVE A SMOOTH RIDE TO POLOKWANE TOMORROW. I LEFT THE OFFICE TO REACH THE POINT WHERE THEY PICK ME UP AT 14:30 THEN AT 15:30 I GET A CALL THAT, A DRIVER IS ON HIS WAY TO COLLECT ME THEN AT 16.40 OR SO I CALL THE DEALERSHIP TO ASK WHEN ARE THEY COMING ,THEY GIVE ME THE DRIVERS NUMBER THEN HE SAID THE CAR IS NOT READY FOR COLLECTION , THEN I ASK HIM HOW SO? BECAUSE I GOT A CALL THAT THE DRIVER IS COMING TO COLLECT ME .THEN THE DRIVER SAYS HE IS HANDING THE PHONE TO GEORGE ,IN THE BACKROUND I COULD HEAR THEM ARGUING THE DRIVER SAYING THERE IS NO WAY HE IS GOING TO COLLECT ME AS HE IS USING A PUBLIC TRANSPORT ,BUT HE THEN TOLD ME HE COULD IF THEY GIVE HIM THE CAR.THEN GEORGE CALL ME TO SAY I MUST TAKE A TAXI HE WILL LEAVE THE THE CAR OUTSIDE AND THE KEY WITH THE SECURITY. IF I KNEW WHEN I BOUGHT THE CAR FROM THEM THAT THIS IS THEIR MODUS OPORANTI I CULD HAVE WENT TO TOYOTA AND BUY A BAKKIE THERE NOW I HATE FORD AND.I M GOING TO SELL THAT BAKKIE AS I DONT OWE IT.ILL BUT TOYOTA