1 reviews | Active since Oct 2016

28 Oct 2020, 19:45

False Sales gimmic!

I recently took my Ford Ecosport for its first service and received excellent service, HOWEVER.... When I bought the vehicle a year ago, the sales person, promised me that because I was buying the vehicle from him, I must call him to book the service and I would get a courtesy car to use for the day. I had contacted various Ford Dealerships when looking for the best deal and got the same prices. It was based on this added perk that I purchased the vehicle at this Ford dealership. However when booking the service, I called him and he told me to contact the service centre. They told me that I do not get a courtesy car and that this commitment was not valid. They only provided a drop off and pick up service. You know who you are - shame on you!

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