PN
Phillip N
1 reviews | Active since Aug 2018
25 May 2023, 09:09
Withdrawal is a PAIN
Withdrawal is such a drag. It is a constant back and forth between AG, previous employer and the FA. I as the customer have to follow up multiple times on different platforms and with different people, have to wait over a month for any traction and the cherry on the cake at the end... My signature on my withdrawal form doesn't match my signature on my application form (Looks slightly different). Cant help but feel that you make the withdrawal process really difficult and why wait until the END of the process to raise your "concern"?
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Replies (1)Allan Gray's replyOfficial
25 May 2023, 14:10Dear Phillip N
Thank you for allowing me the opportunity to address your concerns.
I trust our telephonic conversation has provided you with more clarity regarding the withdrawal process.
Should you have any additional enquiries that we can assist you with, please contact our Client Service Centre on ***.
Yours sincerely
Jessica Steyn | Client Relationship Manager
Thank you for allowing me the opportunity to address your concerns.
I trust our telephonic conversation has provided you with more clarity regarding the withdrawal process.
Should you have any additional enquiries that we can assist you with, please contact our Client Service Centre on ***.
Yours sincerely
Jessica Steyn | Client Relationship Manager
Allan Gray's reply25 May 2023, 14:10
Official
Dear Phillip N
Thank you for allowing me the opportunity to address your concerns.
I trust our telephonic conversation has provided you with more clarity regarding the withdrawal process.
Should you have any additional enquiries that we can assist you with, please contact our Client Service Centre on ***.
Yours sincerely
Jessica Steyn | Client Relationship Manager
Thank you for allowing me the opportunity to address your concerns.
I trust our telephonic conversation has provided you with more clarity regarding the withdrawal process.
Should you have any additional enquiries that we can assist you with, please contact our Client Service Centre on ***.
Yours sincerely
Jessica Steyn | Client Relationship Manager
