PJ
Priscilla J
1 reviews | Active since Mar 2021
28 Mar 2021, 21:48
very very upset and unhappy
i have filled in a form to withdraw my money from allan gray i have e-mailed it to instruction@allan grey.co.za so i waited few days till friday and i called talk to someone named magriet she told me to talk to francios but he also told me he cant help me i urgently need my money i just need to know how i can get my money please my name is Priscilla Jordaan
Helpful (0)
Replies (3)0
Replies (3)
Allan Gray's replyOfficial
29 Mar 2021, 13:53 Dear Priscilla J
Thank you for reaching out to share your personal experience.
We would like discuss the concerns you have raised but were unable to reach you telephonically An email has been sent to the email address provided, requesting your details in order for us to review the investment you have referred to in your response, as well as enable us to assist you with resolving your concerns.
Alternatively, you may contact me on ***or feel free to respond to the email sent to you.
Yours Sincerely
Avikal Singh | Client Relationship Manager
Thank you for reaching out to share your personal experience.
We would like discuss the concerns you have raised but were unable to reach you telephonically An email has been sent to the email address provided, requesting your details in order for us to review the investment you have referred to in your response, as well as enable us to assist you with resolving your concerns.
Alternatively, you may contact me on ***or feel free to respond to the email sent to you.
Yours Sincerely
Avikal Singh | Client Relationship Manager
Allan Gray's reply29 Mar 2021, 13:53
Official
Dear Priscilla J
Thank you for reaching out to share your personal experience.
We would like discuss the concerns you have raised but were unable to reach you telephonically An email has been sent to the email address provided, requesting your details in order for us to review the investment you have referred to in your response, as well as enable us to assist you with resolving your concerns.
Alternatively, you may contact me on ***or feel free to respond to the email sent to you.
Yours Sincerely
Avikal Singh | Client Relationship Manager
Thank you for reaching out to share your personal experience.
We would like discuss the concerns you have raised but were unable to reach you telephonically An email has been sent to the email address provided, requesting your details in order for us to review the investment you have referred to in your response, as well as enable us to assist you with resolving your concerns.
Alternatively, you may contact me on ***or feel free to respond to the email sent to you.
Yours Sincerely
Avikal Singh | Client Relationship Manager
PJ
Priscilla J's updateReviewer Update
31 Mar 2021, 18:14thanks very much to Avikal Singh that helped me so much i've now receive an e-mail that my money will reflect in my account over 5 busness days thanks very much allan gray...
PJ
Priscilla J's update31 Mar 2021, 18:14
Reviewer Update
thanks very much to Avikal Singh that helped me so much i've now receive an e-mail that my money will reflect in my account over 5 busness days thanks very much allan gray...
Allan Gray's replyOfficial
01 Apr 2021, 11:21 Dear Priscilla J
Thank you for reaching out to us and giving us the opportunity to address your concerns.
We trust that our subsequent email correspondence has provided you with the correct contact number and email address for communicating directly with Allan Gray on your investments. Your instruction has now been received and is being processed as per your request.
Additionally, we have reached out to Francois and Magriet who are your financial advisers contracted by an independent financial services provider, to assist you with the submission of any future instructions you may have.
Should you have any further questions or there is anything else we can assist you with, feel free to contact us on ***. Yours Sincerely
Avikal Singh | Client Relationship Manager
Thank you for reaching out to us and giving us the opportunity to address your concerns.
We trust that our subsequent email correspondence has provided you with the correct contact number and email address for communicating directly with Allan Gray on your investments. Your instruction has now been received and is being processed as per your request.
Additionally, we have reached out to Francois and Magriet who are your financial advisers contracted by an independent financial services provider, to assist you with the submission of any future instructions you may have.
Should you have any further questions or there is anything else we can assist you with, feel free to contact us on ***. Yours Sincerely
Avikal Singh | Client Relationship Manager
Allan Gray's reply01 Apr 2021, 11:21
Official
Dear Priscilla J
Thank you for reaching out to us and giving us the opportunity to address your concerns.
We trust that our subsequent email correspondence has provided you with the correct contact number and email address for communicating directly with Allan Gray on your investments. Your instruction has now been received and is being processed as per your request.
Additionally, we have reached out to Francois and Magriet who are your financial advisers contracted by an independent financial services provider, to assist you with the submission of any future instructions you may have.
Should you have any further questions or there is anything else we can assist you with, feel free to contact us on ***. Yours Sincerely
Avikal Singh | Client Relationship Manager
Thank you for reaching out to us and giving us the opportunity to address your concerns.
We trust that our subsequent email correspondence has provided you with the correct contact number and email address for communicating directly with Allan Gray on your investments. Your instruction has now been received and is being processed as per your request.
Additionally, we have reached out to Francois and Magriet who are your financial advisers contracted by an independent financial services provider, to assist you with the submission of any future instructions you may have.
Should you have any further questions or there is anything else we can assist you with, feel free to contact us on ***. Yours Sincerely
Avikal Singh | Client Relationship Manager