Unprofessional and ***********

Shocking treatment from Allan Grey. I was told that payment in to my account from my late mother’s estate would take slightly longer as I have a foreign bank account, due to no longer residing in South Africa. However, I was informed 3 weeks ago that all paperwork had cleared and the payment process had been started and would be through within 5 - 7 working days. I diligently waited, considering that I was told it may take slightly longer. After 3 weeks of waiting I called and was informed that the process of payment has not even been started! When asking when they would start the process they informed me it might be done tomorrow or maybe in a few days time. No amount of questioning could get any semblance of a straight answer. As apparently it is difficult to get hold of the accounts department. I assure you it is not a difficult or arduous process to transfer money internationally as I myself do this on a regular basis. If you are reading this review DO NOT use Allan Grey to leave your estate to your loved ones. They have caused a great deal of anguish and stress. I’m still waiting for a resolution. Dragging an already unpleasant situation on for a considerable amount of time and making me fight when I have just lost my mother. Absolutely disgusting, depraved and awful treatment. How they can call themselves a professional business is beyond me.