Terrible Admin

For years we got good service from Allan Gray ... untill recently. After sending them proof of payment and allocating the monies in the investment only they continiously harassed us since they wanted details. Who's bank account did it come from. REALLY??? Why did i upload a proof of payment ??? Isn't it supposed to have all the details, account numbers and so forth. Are they employing people now that passed grade 3 with 30% ??? Why the facility to manage it ourselves if their employees are *********** ??? Really disappointed with the harassment of both me and my son !!!!!! No more money will go in there !!! I'm going somewhere else !!!!! where I can manage it myself and staff can READ !!