SM
Stephanie M

1 reviews | Active since Aug 2022

11 Aug 2022, 11:30

Service with a Genuine Smile

Adulting is hard. I tend to get a bit flustered when resolving financial matters. But I just had the wonderful pleasure of being assisted by Sbashle Ntuli who patiently, happily and gently walked me through every step, never once making me feel inadequate. Thank you Sbashle for being a shining example of what it is to be in customer care. I could hear your smile through the phone and it put my mind at ease. Thank you.

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Replies (1)
Allan Gray
Allan Gray's reply11 Aug 2022, 16:12
Official
Dear Stephanie M  Thank you for sharing your experience on the interaction you had with Sbashle Ntuli.  Providing excellent client service is our ultimate goal in building great relationships with our clients and your compliment reassures us that we are on the right track.  We look forward to creating more memorable interactions with you in the future.  Yours Sincerely  Malose Legare | Client Relationship Manager