DK
Deon K
1 reviews | Active since Mar 2018
02 Jan 2020, 19:29
Poor services
I would like to cancel my investment accounts with Allan gray, I have complained about you only debiting money from my account only for my one investment account and not the other one.
It’s been months now that I have been complaining but you guys do nothing about it. Clearly you don’t need my money.
I would like to withdraw my money and invest it elsewhere,what is required from my side to do this.
ID number: ***
Highly disappointed in your services and won’t recommend you guys.
Helpful (0)
Replies (1)0
Replies (1)
Allan Gray's replyOfficial
03 Jan 2020, 14:18Good day Deon K Thank you for taking the time to raise your concerns regarding the debit orders on your investment accounts. I attempted to call you in order to discuss the matter, but was unable to reach you. We are investigating the issues you have communicated to us, and will endeavor to contact you again to provide you with an update. Should you wish to contact us before then, you may do so on ***. Kind regards Athenkosi Swartbooi | Client Relationship Manager
Allan Gray's reply03 Jan 2020, 14:18
Official
Good day Deon K Thank you for taking the time to raise your concerns regarding the debit orders on your investment accounts. I attempted to call you in order to discuss the matter, but was unable to reach you. We are investigating the issues you have communicated to us, and will endeavor to contact you again to provide you with an update. Should you wish to contact us before then, you may do so on ***. Kind regards Athenkosi Swartbooi | Client Relationship Manager