RJ
Rasigan J

1 reviews | Active since Sept 2012

01 Oct 2018, 08:31

I owe SARS because of an Allan Gray mistake. Absolutely useless service.

My RA was switched from Discovery to Allan Gray. Allan Gray messed up the total on my tax certificate and I now owe SARS money. I never had an issue like this with Discovery and I'm wasting time going to SARS to resolve this.

0
Replies (2)
Allan Gray
Allan Gray's reply01 Oct 2018, 15:58
Official

Dear ****t

Thank you for bringing your tax certificate discrepancy to our attention.

As discussed telephonically, we are investigating the matter further and have contacted SARS for clarity. I will personally update you once we receive feedback.

We sincerely apologise for the inconvenience that you have experienced in trying to resolve this matter directly with SARS.

Yours sincerely

Khatija Jazbhay | Client Relationship Manager

RJ
Rasigan J's update02 Oct 2018, 10:34
Reviewer Update
Thank you so much Khatija for all your hard work in trying to resolve this matter. You really have gone the extra mile to assist me.