SM
Soza M
1 reviews | Active since Aug 2020
14 Oct 2024, 20:38
Figures not corresponding from same company
I spoke to Amahle as it is time to renew my annuity. He provided me with wrong figures and when I queried this, he promised to investigate and phone me back to no avail.
Helpful (0)
Replies (2)0
Replies (2)
Allan Gray's replyOfficial
15 Oct 2024, 17:09Good day Soza M
Thank you for taking my call and allowing me to address your concerns.
I want to apologise for your recent experience following your call to our Retail Client Service Centre.
I trust our conversation and the email I sent, has provided you with clarity surrounding the tax implications on your investment.
Should you require further information, please contact me through the following details: ***and ***.
Yours sincerely
Taryn Lechet | Client Relationship Manager
Thank you for taking my call and allowing me to address your concerns.
I want to apologise for your recent experience following your call to our Retail Client Service Centre.
I trust our conversation and the email I sent, has provided you with clarity surrounding the tax implications on your investment.
Should you require further information, please contact me through the following details: ***and ***.
Yours sincerely
Taryn Lechet | Client Relationship Manager
Allan Gray's reply15 Oct 2024, 17:09
Official
Good day Soza M
Thank you for taking my call and allowing me to address your concerns.
I want to apologise for your recent experience following your call to our Retail Client Service Centre.
I trust our conversation and the email I sent, has provided you with clarity surrounding the tax implications on your investment.
Should you require further information, please contact me through the following details: ***and ***.
Yours sincerely
Taryn Lechet | Client Relationship Manager
Thank you for taking my call and allowing me to address your concerns.
I want to apologise for your recent experience following your call to our Retail Client Service Centre.
I trust our conversation and the email I sent, has provided you with clarity surrounding the tax implications on your investment.
Should you require further information, please contact me through the following details: ***and ***.
Yours sincerely
Taryn Lechet | Client Relationship Manager
SM
Soza M's updateReviewer Update
25 Oct 2024, 18:57Good day Taryn
I have had a lengthy discussion with you, Gabriel and Radya. You overrode my query with an intention to ***** from you. You taxed me for the R200k accordingly to the estimate provided and over taxed me for the R33k. When I requested to speak to Faizil the head you promised he will return my call and I was time speaking to consultants. The solution is for you to withdraw my investment with you and keep on *****ing from other clients you still have.
I have had a lengthy discussion with you, Gabriel and Radya. You overrode my query with an intention to ***** from you. You taxed me for the R200k accordingly to the estimate provided and over taxed me for the R33k. When I requested to speak to Faizil the head you promised he will return my call and I was time speaking to consultants. The solution is for you to withdraw my investment with you and keep on *****ing from other clients you still have.
SM
Soza M's update25 Oct 2024, 18:57
Reviewer Update
Good day Taryn
I have had a lengthy discussion with you, Gabriel and Radya. You overrode my query with an intention to ***** from you. You taxed me for the R200k accordingly to the estimate provided and over taxed me for the R33k. When I requested to speak to Faizil the head you promised he will return my call and I was time speaking to consultants. The solution is for you to withdraw my investment with you and keep on *****ing from other clients you still have.
I have had a lengthy discussion with you, Gabriel and Radya. You overrode my query with an intention to ***** from you. You taxed me for the R200k accordingly to the estimate provided and over taxed me for the R33k. When I requested to speak to Faizil the head you promised he will return my call and I was time speaking to consultants. The solution is for you to withdraw my investment with you and keep on *****ing from other clients you still have.