Excellent Service

Item: Allan Gray
Rating: 5
Author: yoshine N

I had the pleasure of dealing with Zena Kruss-van der Heever (Client Service Consultant) She was extremely patient, professional and helped with all my queries. She even stayed on the line to wait for an email she sent to be received. She took the time to go through it with me and explain what is needed to be filled in.

I want to commend her for the amazing service and for doing Allan Gray proud.

Thanks you.

Helpful (0)

Replies (1)

Allan Gray's replyOfficial

12 Nov 2019, 16:15

Dear yoshine N

We thank you for taking the time to comment on your recent interaction with our Client Service Centre and appreciate the kind words.

It is heartening to hear that our efforts to deliver our clients with a great service experience has left a positive impression on you.

Your feedback is extremely valuable, and we hope that we can continue to build a lasting relationship.

Kashiefah Riley | Client Relationship Manager

Allan Gray's reply12 Nov 2019, 16:15

Official

Dear yoshine N

We thank you for taking the time to comment on your recent interaction with our Client Service Centre and appreciate the kind words.

It is heartening to hear that our efforts to deliver our clients with a great service experience has left a positive impression on you.

Your feedback is extremely valuable, and we hope that we can continue to build a lasting relationship.

Kashiefah Riley | Client Relationship Manager