1 reviews | Active since Oct 2009
Dreadful service provided by Allan Gray call centre and admin staff, and management
<p>Untrained and arrogant staff who waste my time with ridiculous FICA requirements, who refuse to provide the simple financial information I request, instead providing incorrect and incomplete data and then arguing with me. Also an illogical website which is difficult, if not impossible to navigate. </p>
Dear Salter
Please accept our sincere apology for the poor service you experienced.
We refer to your recent conversations with members of our management team, and trust that they have addressed the concerns you raised.
We regret that this experience has blemished our relationship with you and we hope to regain your confidence.
Yours sincerely
Khatija Jazbhay | Client Relationship Manager
Dear Salter
Please accept our sincere apology for the poor service you experienced.
We refer to your recent conversations with members of our management team, and trust that they have addressed the concerns you raised.
We regret that this experience has blemished our relationship with you and we hope to regain your confidence.
Yours sincerely
Khatija Jazbhay | Client Relationship Manager