LB
Lili B

1 reviews | Active since Jan 2019

29 Jan 2019, 16:33

Brilliant service

I decided to start my first unit trust investment through Allan Gray. Best decision yet. Within 15 minutes of filling out the online application and getting my documents to send to them for finalizing, a representative phoned me and said they do not need further documentation as I have already been approved by them and I can just send my signature on the document.

I rep**** back and they got back to me again in record time with a compliment. Incredible and exceptional service. They truly make you feel welcome and give the impression of really valuing their customers. I cannot wait to invest more with them.

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Replies (1)
Allan Gray
Allan Gray's reply30 Jan 2019, 12:58
Official
Dear Leanie B  Thank you for taking the time to express your appreciation for the level of service you have experienced.

Your compliment attests to our efforts in making investing simple and effortless, which is immensely encouraging. Thank you for entrusting us with your first investment.  We are committed to ensuring that you continue to receive the level of service you have become accustomed to.  We look forward to building a lasting relationship with you.  Yours sincerely  
Kealynn Heugh | Client Relationship Manager 

Best regards,