CG
Christopher G
1 reviews | Active since Jul 2016
30 Aug 2022, 15:14
Bad bad bad service and humanity
My name is kiever liebenberg, I recently lost my employment and have a retirement annuity with Allan Grey, that was setup through my employer. I have been making contributions to the fund from my salary and now i need to withdraw the funds so that i can cater for my 3 children, Allan Gray states that i can not withdraw the funds that is there because it is more than R15000.00. this is unacceptable in the current day and age. Just think for yourself im about to loose my place were i rent and my kids need to eat and Allan Gray does not even offer a alternative like paying a penalty for the withdrawal they just say no they can not help, I need help urgently please i need that money please.
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Allan Gray's replyOfficial
30 Aug 2022, 16:47Dear Christopher G, Thank you for affording me the opportunity to address your concerns. I trust that our telephonic conversation has provided you with clarity regarding withdrawals permitted from a retirement annuity fund. The Allan Gray Retirement Annuity Fund is governed by the Pension Funds Act and as administrators we are bound by the legislative rules set out in the Act. The Pension Funds Act aims to ensure that your retirement savings are protected until you reach the retirement age of 55 years or older in order for you to benefit from the savings in your retirement years. Yours sincerely Athenkosi Swartbooi | Client Relationship Manager
Allan Gray's reply30 Aug 2022, 16:47
Official
Dear Christopher G, Thank you for affording me the opportunity to address your concerns. I trust that our telephonic conversation has provided you with clarity regarding withdrawals permitted from a retirement annuity fund. The Allan Gray Retirement Annuity Fund is governed by the Pension Funds Act and as administrators we are bound by the legislative rules set out in the Act. The Pension Funds Act aims to ensure that your retirement savings are protected until you reach the retirement age of 55 years or older in order for you to benefit from the savings in your retirement years. Yours sincerely Athenkosi Swartbooi | Client Relationship Manager