1 reviews | Active since Feb 2019
Allan Gray's service
Thank you Allan Gray for your friendly and excellent service. I'm a pensioner. Allan Gray manages my pension (LA), and my other retirement investments. Allan Gray's website provides all the information that I need to manage my investments myself, without assistance of a "financial advisor". Allan Gray also offers a very good Service Level Agreement i.e. all request submitted before 14h00 will be actioned on that day. As a customer I can submit all my request via their website, or I can phone them. When I phone Allan Gray's service centre, their operators are always friendly and helpful. Allan Gray's operator never "guess" what the answer to my question is: they either know the answer, or they promise to find out and phone me back. Allan Gray's people are excellent.
Thank you for taking the time to share your positive feedback.
We strive to provide our clients with a seamless experience on our online platform and when contacting our Client Service Centre. This includes a fair service level agreement and developing our consultants through continuous training. Our online platform aims to empower clients to manage their investments and transact with ease.
Your feedback is humbling and reaffirms our commitment to building long-lasting relationships with our clients.
Yours sincerely
Muaaz Mahamed | Client Relationship Manager
Thank you for taking the time to share your positive feedback.
We strive to provide our clients with a seamless experience on our online platform and when contacting our Client Service Centre. This includes a fair service level agreement and developing our consultants through continuous training. Our online platform aims to empower clients to manage their investments and transact with ease.
Your feedback is humbling and reaffirms our commitment to building long-lasting relationships with our clients.
Yours sincerely
Muaaz Mahamed | Client Relationship Manager